At StepaKash, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you engage with our digital financial services.
Information We Collect
We collect certain personal data to provide secure, reliable, and seamless service. This includes:
Personal Information
- Full Name
- Phone Number
- Financial Details (e.g., Deriv Account Information)
- Device Information and IP Address
How We Use Your Information
Your information enables us to:
- Operate and maintain StepaKash services
- Process transactions and facilitate payments
- Verify your identity and prevent fraud
- Meet legal and regulatory obligations
- Communicate essential account updates
- Improve platform features and user experience
When We Share Your Information
We may disclose your information only in the following cases:
- Legal Requirements: With regulatory authorities or law enforcement as mandated by law
- Service Providers: With partners who support service delivery (e.g., infrastructure, customer support)
- Financial Institutions: To execute transactions securely
- Business Restructuring: During mergers, acquisitions, or business transfers
- With Your Consent: In cases where you explicitly authorize it
Important Note
Note: We do not sell, rent, or trade your personal data to third parties for marketing. Your financial data is encrypted and stored in compliance with industry-standard protocols.
Data Security
We employ strict measures to protect your personal information, including:
- End-to-end encryption of all data and transactions
- Multi-factor authentication (MFA) for user access
- Regular security audits and threat monitoring
- Secure, monitored data centers
- Employee training on data privacy and handling
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated information
- Request deletion of your data (subject to compliance requirements)
- Object to or restrict processing of your data
- Request portability of your personal data
- Withdraw consent where previously granted
To exercise any of these rights, please contact us via the details provided below.
Data Retention
We retain your personal data only as long as necessary to:
- Deliver our services
- Fulfill legal and regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and ensure platform security
Standard retention period: 7 years from account closure, in line with financial regulatory standards.
Updates to This Policy
We may revise this Privacy Policy periodically. In the event of material changes, we will:
- Post the updated version on our official website
- Update the "Effective Date"
- Notify you where appropriate
Continued use of StepaKash after changes are made implies acceptance of the revised policy.